Under Regional Law 17/15 of 3 July 2015, users of regional public transport services are required, before boarding public transport, to obtain a valid and appropriate travel ticket — whether a single ticket or a pass — to validate it when used, and to keep it until their destination with the obligation to show it to authorised inspection staff.
In the case of electronic ticketing, the obligation to validate — for both single tickets and passes — applies at the start of every journey and at every transfer, in accordance with the service operator's specific requirements.
Failure to comply with these requirements exposes the offender to the administrative penalties and payment of the amounts described below, in addition to the single-journey fare for the service already used. Penalties also apply when a pass holder is unable to show it at the time of inspection.
A passenger temporarily without their personal pass may settle the infringement by paying a fixed amount of €6 (reduced by 1/3 if paid within 60 days of the notice), provided they present the travel ticket or otherwise prove their right to travel at the CTM Point at Viale Trieste 151 within 5 days of the infringement being recorded or duly notified.
| Offence and penalty | 5 days | 60 days | >60 |
|---|---|---|---|
| Lack of a valid and appropriate travel ticket, or failure to validate it at the start of the journey — Art. 4, para. 2 L.R. 17/15 | €52.00 + €1.30 per evaded fare | €65.00 + €1.30 per evaded fare | up to €195.00 + €1.30 per evaded fare |
| Failure to validate at the start of each subsequent leg of the journey and at each transfer in the case of electronic ticketing — Art. 4, para. 3 L.R. 17/15 | €1.73 | €1.73 | €5.20 |
| Use of a counterfeit or altered travel ticket, without prejudice to applicable criminal law — Art. 4, para. 4 L.R. 17/15 | €195.00 + €1.30 per evaded fare | €173.33 + €1.30 per evaded fare | up to €520.00 + €1.30 per evaded fare |
| Damage to vehicles or public transport equipment — Art. 4, para. 10 L.R. 17/15 | €100.00 | €133.33 | €400.00 |
| Passenger temporarily without their personal pass at the time of inspection who proves entitlement to travel within 5 days of the inspection/notice — Art. 4, para. 5 L.R. 17/15 | €2.00 |
In addition to these amounts, the offender is required to pay notification costs where incurred by CTM spa (resolution of the Autonomous Region of Sardinia no. 36/8 of 16.6.2016).
Methods of settling the infringement
Minimum and reduced payment, where applicable, can be made:
- on the vehicle, directly to inspectors by cash or POS
- online, by logging into your profile on the website and entering the required details in the Pay Fine service
- PagoPA, by visiting the dedicated service page and selecting the type of payment you wish to make. The commission is payable by the offender according to the amount
- in person, at the CTM POINT at Viale Trieste 151 in Cagliari
- by bank transfer to CTM SpA IBAN IT11S0760104800000016732091, including your name and the notice number in the payment reference
- by postal order to account no. 16732091 made out to CTM SpA, quoting the notice number in the payment reference
Payments of amounts lower than those shown on the notice, or payments credited to CTM spa after the payment deadline, or payments made after those deadlines will incur additional procedural and notification costs.
If the minimum or reduced payment is not made within 60 days of the offence being recorded or notified, CTM will proceed with an enforcement order, resulting in additional costs (notification costs) and payment of the maximum penalty (or an amount not exceeding the maximum penalty) being charged to the offender.
Compulsory recovery
Failure to pay the enforcement order or one or more instalments automatically results in the outstanding amount being entered on the tax collection register, pursuant to Law 689/81, art. 27. In particular cases it is possible to request a payment plan for the tax collection notice.
Instalment payment
An individual in difficult financial circumstances may, under Law 689/81, art. 26, request instalment payment of an administrative penalty following an enforcement order within the deadline set for payment of the measure. The request must state the circumstances preventing payment in a single instalment, specifying the income received in the last year.
The request must be sent or mailed to:
CTM spa – Viale Trieste 159/3 – 09123 Cagliari
The Head of Service decides whether to grant or reject the application and communicates the outcome by means of a decision to grant instalments or to refuse such a concession. Failure to pay even a single instalment obligatorily requires the payment in a single sum of the remaining amount. Once the payment deadline has passed without payment, the remaining amount will be entered on the tax collection register.
Refunds
In the event of an error in the payment of an administrative penalty (e.g. overpayment or double payment), a refund application may be submitted. The request must specify the circumstances of the error (e.g. double payment), include the relevant documentation and the refund recipient's details. Refund requests submitted more than 60 days after the payment was made will not be accepted.
Submission of defensive statements
AGAINST THE NOTICE OF ASCERTAINED INFRINGEMENT
Under Art. 18 of Law 689/1981, the interested party may, within 30 days of the notice or notification of the Notice of Ascertained Infringement, submit written statements and documents (notice, travel ticket, etc.) to the legal representative of CTM SPA. The appeal may only be lodged by the sanctioned person if they are of legal age, or, in the case of a penalty imposed on a minor, by the person exercising parental responsibility. If the sanctioned person is under guardianship, disqualified or subject to support administration, the appeal must be submitted by the Guardian, the Trustee or the Support Administrator, who must always attach the judge's appointment order to the appeal.